Meeskonnatöö – kooslooming teenindusettevõttes
Signe Vesso ja Kaupo Saue
Teenindusmeeskonnas on oluline mõista, et suurepärane teenindus saab olla vaid koosloomingu tulemus.
Kooslooming kirjeldab meie arvates seda, et suurepärast klienditeenindust on võimalik luua vaid teenindusettevõtte juhtkonna, teeninduspersonali ja klientidega üheskoos.
Suurepärased...
Sildid
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Arendamine Arenduskoosolek arenemine avatud ruum Delegeerimine dialoog Eeskuju Eesmärgid emotsionaalne intelligentsus eneseareng Enesetunne Juhi mõju juht Juhtimine julged unistused kirg Kooslooming koostöö looming läbipõlemine Meeskond Meeskonnaliikmete jõustamine meeskonnatöö missioon Mängija Ohver Otsustamine Positiivsus raamat Ressursid rollid supervisioon sügavam mõte Tagasiside tulemus tunded Tunnete juhtimine tunnustus Tänutunne töökeskkond Usaldus Usaldusväärsus Vastutus väärtused õnnelikkus
Otsing
Arendusfirma CREATES: 50107 Tartu, B.G. Forseliuse 3-8, +372 509 6580, kaupo@creates.ee